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When it comes to planning a vacation, having the right contact information is essential. At Hard Rock Punta Cana, we understand the importance of providing excellent customer service and making it easy for you to get in touch with us. Whether you have questions, need assistance with your reservation, or simply want to explore our all-inclusive resort, we’re here to help.
Here is our contact information:
No matter what your query or concern may be, you can reach out to us for assistance. Our knowledgeable and friendly team is ready to provide the support you need for a seamless and memorable stay at Hard Rock Punta Cana.
The Hard Rock Punta Cana is a Caribbean resort located next to the Hard Rock Golf Club in Cana Bay. With its modern decor and private balconies in every room, it offers a luxurious and unforgettable stay for guests. This all-inclusive resort is known for its exceptional amenities, including a casino, multiple restaurants, and pools.
When you stay at Hard Rock Punta Cana, you’ll be immersed in a world of luxury and entertainment. From the moment you arrive, you’ll be greeted by the resort’s vibrant atmosphere and rock ‘n’ roll spirit. Whether you’re lounging by the pool, trying your luck at the casino, or indulging in delicious cuisine, there’s always something exciting happening at Hard Rock Punta Cana.
Hard Rock Punta Cana is the epitome of an all-inclusive resort. With everything included in your stay, from meals and drinks to entertainment and activities, you can relax and enjoy your vacation without having to worry about additional expenses. The resort offers a wide variety of dining options, ranging from casual eateries to gourmet restaurants, where you can savor delicious cuisine from around the world.
At Hard Rock Punta Cana, there’s never a dull moment. The resort features a state-of-the-art casino where you can try your luck at the tables or slots, as well as a wide range of pools where you can soak up the sun and enjoy poolside service. For those looking to stay active, there’s a fully equipped fitness center, tennis courts, and a golf course designed by legendary golfer Jack Nicklaus.
Hard Rock Punta Cana goes above and beyond to create unforgettable experiences for its guests. Whether you want to relax with a rejuvenating spa treatment, enjoy live music performances, or take part in exciting activities like snorkeling or beach volleyball, there’s something for everyone at this beachfront paradise.
Indulge in luxury, rock out to live music, and create lasting memories at Hard Rock Punta Cana, the ultimate all-inclusive beach resort in Punta Cana.
When it comes to accommodations, Hard Rock Punta Cana offers a wide range of options to suit every guest’s needs and preferences. With a total of 1,775 rooms spread across four floors, the resort ensures that there is plenty of space for everyone to enjoy their stay.
The rooms at Hard Rock Punta Cana are designed with modern decor, combining style and comfort to create a welcoming ambiance. Each room features a private balcony, allowing guests to soak in the beautiful surroundings and enjoy the fresh air.
In addition to the standard rooms, the resort also offers luxurious suites and villas for those looking for an enhanced experience. The suites provide additional space and upgraded amenities, perfect for guests who desire a little extra indulgence. The villas, on the other hand, take luxury to a whole new level with their spacious layouts, private pools, and personalized services.
Whether you choose a room, suite, or villa, you can expect nothing but the best in terms of comfort and convenience during your stay at Hard Rock Punta Cana.
When it comes to hosting successful meetings and events, Hard Rock Punta Cana has you covered. With its state-of-the-art facilities and stunning event spaces, this Caribbean resort offers everything you need to make your gathering a memorable one.
Here at Hard Rock Punta Cana, we understand the importance of finding the perfect venue for your meeting or event. That’s why we offer a variety of meeting rooms and event spaces to suit your needs.
Whether you’re organizing a small business conference or a large-scale corporate event, our 8 spacious meeting rooms provide the ideal setting. Each meeting room is equipped with modern technology and can be customized to meet your specific requirements. From intimate boardrooms to versatile ballrooms, our meeting spaces offer flexibility and functionality.
With a total event space of 65,500 square feet, Hard Rock Punta Cana can comfortably accommodate up to 6,444 people. Whether you’re planning a gala dinner, a product launch, or a team-building retreat, our expansive event spaces can cater to your vision and ensure a seamless experience for all attendees.
At Hard Rock Punta Cana, we believe that the success of any event depends on the combination of a great venue and exceptional service. Our dedicated event planning team is always on hand to assist you in every step of the planning process, from organizing audiovisual equipment to arranging catering services.
With our stunning meeting and event spaces, state-of-the-art facilities, and personalized service, Hard Rock Punta Cana is the perfect destination for your next gathering. Book your event with us and let us help you create an unforgettable experience.
| Meeting Rooms | Capacity |
|---|---|
| Meeting Room 1 | 250 |
| Meeting Room 2 | 150 |
| Meeting Room 3 | 100 |
| Meeting Room 4 | 200 |
| Meeting Room 5 | 300 |
| Meeting Room 6 | 200 |
| Meeting Room 7 | 150 |
| Meeting Room 8 | 300 |
At Hard Rock Punta Cana, we strive to provide our guests with exceptional service and a wide range of amenities to enhance their stay. Whether you’re looking for convenience, relaxation, or entertainment, our guest services have got you covered.
Our dedicated concierge team is available to assist you with any requests or inquiries you may have during your stay. From booking reservations at our on-site restaurants to arranging transportation or recommending local attractions, our concierge is here to ensure a memorable experience.
Complimentary Coffee: Start your day with a freshly brewed cup of coffee from our lobby area.
ATM/Bank: Easily access cash or manage your financial needs.
Barber/Hair Stylist: Look and feel your best with a visit to our salon.
Car Rental: Explore the surrounding area at your own pace with a rental car.
Children/Teen Programs: Keep the little ones entertained with our supervised programs and activities.
Crib/Rollaway Bed: Traveling with a baby or need extra bedding? We’ve got you covered.
Currency Exchange: Conveniently exchange your currency at our resort.
Gift Shop: Take a piece of your experience home with you with a visit to our gift shop.
Laundry/Dry Cleaning Services: Leave the hassle of laundry behind and let us take care of it for you.
Free Onsite Parking: Enjoy the convenience of complimentary parking during your stay.
Room Service: Indulge in a delicious meal or snack from the comfort of your room.
Health Club: Stay active and maintain your fitness routine at our fully equipped health club.
Common Area Internet Access: Stay connected with high-speed wireless internet throughout our resort.
Security Measures: Your safety is our top priority. We have implemented electronic key/lock systems and uniformed security to ensure your peace of mind.
“At Hard Rock Punta Cana, we want to provide our guests with an unforgettable experience, and that extends beyond our beautiful rooms and stunning surroundings. Our dedicated guest services and amenities are designed to cater to your needs and ensure a comfortable stay.”
| Guest Services | Amenities |
|---|---|
| Concierge Services | ATM/Bank |
| Complimentary Coffee | Barber/Hair Stylist |
| Car Rental | Children/Teen Programs |
| Crib/Rollaway Bed | Currency Exchange |
| Gift Shop | Laundry/Dry Cleaning Services |
| Free Onsite Parking | Room Service |
| Health Club | Common Area Internet Access |
| Security Measures |
Note: This table provides a comparison of selected guest services and amenities offered at Hard Rock Punta Cana.
While staying at Hard Rock Punta Cana, you’ll have a variety of nearby attractions and sightseeing options to explore. Whether you’re looking for entertainment, gaming, or delicious dining experiences, there’s something for everyone just a stone’s throw away from the resort.
Don’t miss the opportunity to visit the breathtaking Macao Beach, located nearby. With its pristine white sand and crystal-clear waters, it’s the perfect spot to relax, soak up the sun, and enjoy the natural beauty of the area.
| Attractions | Dining |
|---|---|
| The Hard Rock Hotel and Casino | Capitan Cook’s |
| Avalon Casino | Balicana Restaurant |
When staying at Hard Rock Punta Cana, it’s important to be aware of the check-in and check-out times to ensure a seamless experience. The check-in time at the resort is at 3:00 PM, giving you plenty of time to settle in and start enjoying all the amenities the hotel has to offer.
On the day of your departure, please note that check-out time is at 12:00 PM. This allows the housekeeping team enough time to prepare the room for the next guest. By adhering to the specified check-in and check-out times, you can help maintain the smooth operation of the hotel and ensure a comfortable stay for all guests.
If you have any specific requests regarding your check-in or check-out times, it’s recommended to contact the Hard Rock Punta Cana customer support team in advance. They will be happy to assist you and provide any necessary information you may need.
If you have any questions, concerns, or need assistance during your stay at Hard Rock Punta Cana, the resort’s customer support team is available to help. You can reach out to them through various channels:
Phone: To speak directly with a customer support representative, you can call the resort at 1-809-731-0000 or use the toll-free number 855-537-4129.
Fax: If you prefer to send a fax, you can use the resort’s fax number: 1-809-731-0001.
Email: For non-urgent inquiries or if you prefer written communication, you can send an email to customercare@hardrockhotelpuntacana.com.
Whether you have questions about your reservation, need assistance with a particular service, or require any other support, the dedicated Hard Rock Punta Cana customer service team is committed to ensuring your satisfaction throughout your stay.
Hard Rock Punta Cana offers a luxurious and all-inclusive experience in the beautiful Dominican Republic. From its modern decor and private balconies in the rooms to its array of amenities, including a casino, multiple restaurants, and pools, this resort is designed to provide the ultimate vacation getaway.
With 1,775 rooms, including suites and villas, guests have plenty of options to choose from for a comfortable and enjoyable stay. The resort also offers 8 meeting rooms and a total event space of 65,500 square feet, making it a perfect destination for business meetings and events.
Guests at Hard Rock Punta Cana can enjoy a range of services and amenities, such as concierge services, room service, and access to a health club. Additionally, the resort’s location near attractions like the Hard Rock Hotel and Casino and beautiful Macao Beach ensures that there is always something to do and see.
The address of Hard Rock Punta Cana is Blvd Turistico del Este, Km 28, No. 74 Macao Beach, Punta Cana, Dominican Republic.
You can reach Hard Rock Punta Cana by phone at 1-809-731-0000.
Yes, you can also contact Hard Rock Punta Cana toll-free at 855-537-4129.
The website for Hard Rock Punta Cana is www.hardrockhotels.com/punta-cana/?ADID=AIC.
Yes, you can contact Hard Rock Punta Cana via email at customercare@hardrockhotelpuntacana.com.
For information on the COVID-19 policies at Hard Rock Punta Cana, please visit https://www.hardrock.com/covid19.aspx.
Hard Rock Punta Cana offers a wide range of amenities including an ATM/Bank, Barber/Hair Stylist, Car Rental, Children/Teen Programs, Complimentary Coffee, Concierge Services, Crib/Rollaway Bed, Currency Exchange, and Gift Shop.
Yes, Hard Rock Punta Cana has 8 meeting rooms and a total event space of 65,500 square feet for meetings and events.
Some nearby attractions and sightseeing options include the Hard Rock Hotel and Casino, Avalon Casino, and various dining establishments such as Capitan Cook’s and Balicana Restaurant.
Check-in time at Hard Rock Punta Cana is at 3:00 PM, while check-out time is at 12:00 PM.
You can reach Hard Rock Punta Cana’s customer support by phone at 1-809-731-0000 or toll-free at 855-537-4129. You can also contact the resort via email at customercare@hardrockhotelpuntacana.com.
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